FAQs

Caspian Nuts offers a wide selection of premium nuts and dried fruits, including almonds, cashews, walnuts, pistachios, raisins, apricots, figs, and more. All products are available in bulk for businesses looking to stock up for resale or processing. We ensure high-quality standards to fit your needs.

Placing an order is easy! Simply create an account when visiting our website, browse our selection of nuts and dried fruits, and select the quantity you need. Once confirmed, we'll handle the rest to ensure timely delivery. You can contact our sales team directly to discuss your requirements.

Yes! Caspian Nuts provides fast shipping for all bulk orders of nuts and dried fruits. We ship products EXW (Ex Works), and delivery can be arranged through your chosen cargo provider or through reliable, cost-effective third-party services like DHL. We offer quick availability with shipments sent within 24 hours after order confirmation.

At Caspian Nuts, we make payment easy and secure. You can pay via bank transfer or other digital payment methods through our secure online platform. Payments are processed safely by an independent payment service provider, ensuring that your financial information is fully protected in your own bank environment.

Yes, we offer an 'Order Now, Pay Later' option. This allows you to stock up on bulk products and pay for them within 28 days, providing you with flexibility to manage your cash flow. This option is available to all qualifying B2B customers.

Absolutely. Caspian Nuts guarantees a 100% safe and secure shopping experience. We adhere to BRCGS guidelines and follow strict industry standards to ensure your products meet the highest quality and safety measures. Our payments are processed securely, and we prioritize data protection to safeguard your business.

 

When you choose a third-party courier like DHL, we provide a standard Track & Trace option for easy tracking of your shipment. This allows you to monitor the status of your order and ensures transparency throughout the delivery process.

We take great care to ensure the quality of all our products. However, if there are any defects or issues with your order, please report them within 3 calendar days of receiving the shipment. Our team will review your case and arrange for the return or pickup of the products if necessary, based on the findings.

Yes! If you need a custom quote for a larger order, or if you have specific requirements, please contact our sales team by phone, whatsapp or mail. We offer competitive pricing for bulk orders and can tailor a solution based on your business needs.

Yes, Caspian Nuts offers discounts on larger bulk purchases. Contact us to discuss your order size, and we’ll provide a competitive quote based on your needs.

Yes! We offer a selection of organic and certified products. If you're looking for certified organic nuts and dried fruits for your business, simply inquire about the availability when placing your order. We ensure that all products meet high-quality standards and regulatory requirements.

The minimum order quantity (MOQ) varies depending on the product. Typically orders start with 500 kg. We can offer flexible quantities to suit your business needs, whether you're ordering small or large volumes. Please contact us directly for specific MOQs for the products you're interested in.

Yes! Caspian Nuts offers customizable packaging options to meet your business requirements. Whether you need bulk packaging for reselling or packaging tailored to your brand, we can accommodate your needs. Please reach out to our team to discuss packaging options.

Yes, sustainability and ethical sourcing are key priorities for Caspian Nuts. We work closely with trusted suppliers to ensure our products meet ethical sourcing standards and sustainable practices. Many of our products are certified by recognized sustainability organizations.

Yes, reordering is simple! Once you have placed an order, you can save your order details in your account for easy reordering in the future. Alternatively, you can contact our sales team to reorder the same products quickly.

 

Yes, we can provide product samples for bulk orders. If you're interested in testing our products before making a large purchase, please contact our team, and we'll arrange for sample shipments.

The shelf life of our products varies depending on the type of nut or dried fruit. On average, most products have a shelf life of 6-12 months when stored properly. We ensure all products have clear expiry dates on the packaging for easy reference.

 

At Caspian Nuts, we offer dedicated support to help you manage large bulk orders. Our sales team will work with you to understand your business needs and ensure that your orders are processed efficiently. We also offer flexible shipping and payment terms to suit your business requirements.

Yes! We provide international shipping to most countries. Whether you’re in Europe, Asia, or beyond, Caspian Nuts can fulfill your bulk order and ensure safe delivery. Shipping costs and delivery times vary by location, so please contact us for more details on international shipping.

You can easily contact Caspian Nuts through our website’s contact form or by reaching out to our customer service team via phone, WhatsApp or email. We’re here to assist you with any questions about our products, orders, or services. Let us know how we can help!